Employment

Current Opportunities
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Current Opportunities

Positions Available for Immediate Hire

The Olympic Jumping Complex is in immediate need of the following positions. We will train all staff on how to effectively and safely perform their jobs.

Sr. Ticket Clerk

Job Summary:

The Sr. Ticket Clerk is part of the Guest Services team at the Olympic Jumping Complex and reports to the Guest Services Venue Supervisor. They are responsible for processing cash, debit, credit and check transitions using a Point of Sale Siriusware program. They assist the department by sharing knowledge and experience and supporting the office’s daily closeout responsibilities. Occasional travel may occur, and weekend and holiday work will be required.

Primary Responsibilities include:

Provide excellent guest service including responding to inquiries via phone, email, and in person.
Train and educate Ticket Sales Clerks and guest Services Representatives
Assist with daily cash-outs
Effectively coordinate and communicate with other departments as needed
Operate a Point of Sale (POS) for various operations including but not limited to season pass sales, assist guests with ticketing and season pass issues, sell all products, issue refunds, and process reservations
Process and maintain pass files as needed
Providing accurate daily reports
Make sure all POS equipment is working properly and timely report any issues to IT;
Timely and effectively communicate with the Finance Office as needed to address and resolve relevant issues
Always work safely following all training and ORDA safety protocols and procedures.

Skills and Qualifications

High School Diploma
Customer service experience of a minimum of 2 years
Ability to demonstrate a professional appearance and manner
Strong written and verbal communication skills
Excellent interpersonal skills
Ability to manage multiple projects at one
Knowledge of Microsoft Office
Proficiency in Siriusware

Wage/Salary:

This position is identified as a Grade 13 on the ORDA/CSEA schedule with a rate of $20.39 per hour. The Olympic Authority offers an excellent benefits package that includes paid leave (sick, vacation, and personal time), health, dental, and vision insurance, participation in the NYS and Local Retirement Systems, and participation in NYS Deferred Compensation, as defined under the CSEA contract.

Interested candidates should email a letter of interest and resume with the subject line

Sr. Ticket Clerk to:

[email protected]

Any offer of employment will be contingent upon the completion of a successful background check in accordance with the Olympic Authority’s Background Check Policy:

https://orda.org/wp-content/uploads/sites/7/2023/03/Background-Check-Policy.Revised.12.7.22.pdf
Background checks will be conducted by a Third-Party Administrator of the Olympic Authority’s choosing in compliance with the requirements of the New York State Fair Credit Reporting Act (General Business Law § 380) and the Federal Fair Credit Reporting Act (15 U.S.C. § 1681).

The Olympic Authority is an Affirmative Action/Equal Opportunity Employer

Pursuant to Executive Order 161, no State entity is permitted to ask or to mandate, in any form, that an applicant for employment provide either their current compensation or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If any such information has been requested before the appropriate time, you may contact the Office of Employee Relations at (518) 474-6988 or via email at [email protected].

General Manager

Position Overview

The General Manager, Olympic Sports Complex & Olympic Jumping Complex (OSC/OJC) is the key leadership role for these two venues and is responsible for establishing, implementing and overseeing operating and service standards that ensure the efficient operation and maintenance of the venue. This position reports directly to the Vice President, Legacy Venues Operations.

Duties and Responsibilities

The General Manager’s role is key in maintaining the efficient day to day operation of the venues. The position is responsible for leading the venues’ teams with vision and integrity and a commitment to providing an exceptional guest and athlete experience while maintaining a long-term focus on the sustainability of the business and the environment. Regular duties include, but are not limited to:

Provide leadership to venues’ management staff in the management of the day to day operation, meeting guest expectations
In conjunction with the OSC/OJC Business & Guest Operations Manager oversee revenue and expense management
Work with the venues’ management staff on the implementation and understanding of policy management
In conjunction with the People & Organization Development department oversee employee management, including recruitment, training and development and employee/labor relations
Assess staff development needs for training and skills development, as well as personal career development
Work with administrative departments on fiscal management and events coordination
Work with planners, architects, engineers, and construction inspectors on venue development projects
Maintain good communication within the corporate organization, as well as with State and local government officials and sports and community partners
Play a key role in conflict resolution
Act as the chief spokesperson for the venues, and coordinates with the Communications department on messaging and public relations
Be an active member in the community and engage in speaking invitations and meeting local government officials and leaders of the local business community

Skills and Preferred Qualifications

Bachelor’s degree in Facilities Management, Business Administration, Sports Management, Leadership or related field
Minimum of 5 years of experience in managing a multi-venue complex, preferably in a non-profit or public sector organization
Excellent leadership and communications skills
Strong organizational skills with the proven ability to handle multiple priorities and deadlines

Salary Range and Benefits:

This position has a minimum salary of $95,310 and a maximum salary of $142,965 per year. The hiring range for this specific position is $95,310 – $104,841 per year. Final offer will be within the hiring range and will be dependent on qualifications and experience.

The Olympic Authority offers an excellent benefits package that includes paid leave (paid parental, sick, vacation, and personal time); paid holidays; health, dental, and vision insurances; long term disability and supplemental life insurance at preferred rates; participation in the NYS and Local Retirement Systems; and optional participation in NYS Deferred Compensation.

Interested Candidates should email a letter of interest and resume with the subject heading,

“General Manager” to:

[email protected]

Any offer of employment will be contingent upon the completion of a successful background check in accordance with the Olympic Authority’s Background Check Policy:

The Olympic Authority is an Affirmative Action/Equal Opportunity Employer

Human Resources Coordinator

Position Overview:

The People and Organization Development function within the ORDA organization is managed through a centralized/de-centralized structure. The centralized function is responsible for the overall development and management of the ORDA People and Organization Development Program and provides guidance and direction for its implementation at each ORDA Venue. The HR Coordinator is a generalist who directs, guides and manages the overall delivery of employee policies, programs and services at OSC/OJC and is responsible for maintaining a positive and engaging workplace culture according to ORDA values and policies, motivating employees, promoting an environment of high level of teamwork with accountability and communication at the Venue. Promoting ORDA values and shaping a positive culture is a vital aspect of ORDA’s People and Organization Development program. The HR Coordinator is a leadership position and reports functionally to the Olympic Sports Complex and Olympic Jumping Complex General Manager and administratively to the ORDA Director of People & Organization Development

Major areas of responsibility are:

Recruitment and staffing-in coordination with Employee Manager.
Employment/on boarding
Employee orientation, training, and development
Policy documentation and communications
Employee relations, employee morale and motivation
Employee communications
Employee counseling, recognition, and services
Employee safety, welfare, and security
Labor laws and regulations compliance

Duties and Responsibilities:

The HR Coordinator manages Human Resources practices and objectives at OSC/OJC to provide an employee-oriented, high-performance workplace culture, emphasizing quality, productivity and high-level standards that support the recruitment, employment, and ongoing development of a qualified and motivated team of employees. She/he coordinates and administers the implementation of policies, programs and services developed and created by the central People & Organization Development department and approved by Executive Management.

Responsibilities of the HR Coordinator include, but are not limited to:

Policy documentation and communications

Administers HR policies, programs, procedures, and guidelines that are aligned with ORDA’s overall business strategy
Make recommendations to Central People & Organization Development regarding Venue organizational planning, job design, and Venue staffing needs
Provides input to employee policies development
Develops and monitors an annual department budget that includes recruitment, training and development, employee relations services, employee recognition, and administration.
Utilizes and maintains the HR Management System to the company’s management and recordkeeping advantage

Recruitment/ Onboarding/Development

Coordinates and manages the external and internal recruitment, selection and employment process
Maintains established conditions of employment and employee profiles to be used in recruitment
Implements and leads the recruiting and hiring practices for the Venue
conducts screening interviews for all candidates; participates in the selection process
Conducts employee onboarding and helps organize training & development initiatives
Gathers and analyzes data such as employee turnover rates
Maintains employee files and records in electronic and paper form

Orientation/Training

Assesses training needs and monitors training programs
Administers the in-house employee training strategy and system that addresses Venue training needs, including new employee orientation, skills development, and management development
Assists managers with and coordinates the selection and contracting of external training programs, as needed
Partners with Venue management to communicate employee policies, procedures, programs and laws
Ensures compliance with all existing governmental, labor, legal and government reporting requirements.

Employee Communication, relations and morale

Communicates and monitors Venue workplace culture so that it supports the company’s goals and promotes employee engagement
Supports current and future business needs through programs that support employee development, engagement, motivation and retention
Cultivates a positive working environment
Determines and recommends employee relations practices necessary to establish a positive employer-employee relationship and promotes a high level of employee morale and motivation.
Enhance job satisfaction by resolving issues promptly
Participates in Venue staff meetings

Counseling and Services

Monitors and advises managers and supervisors in the application of progressive discipline
Monitors the performance improvement process with non-performing employees.
Administers and monitors the company complaint procedure.
Reviews and guides management recommendations for terminations; forwards to the Director of People & Organization Development for approval
Conducts and documents investigations when employee complaints or concerns are brought forth; makes recommendations for resolution, as needed, to the Director of People & Organization Development.
Encourages employee communication and feedback through company meetings, suggestion program, employee opinion surveys, newsletters, one-on-one meetings, and ORDA’s internet site.
Provides support to employees for various HR-related topics such as leaves and compensation and resolves any issues that may arise, to include all aspects of Workers Compensation
Organizes and monitors exit interviews
Ensure necessary coding for any events and capital projects are accurately completed in payroll
Ensures accuracy of payroll and approves all Timecards for transmit.
Provides supervision, support and backup to HR/Administrative Assistant

Skills and Qualifications

BSc/BA in Business administration or relevant field or work equivalent
3+ years of experience in human resources management in leisure, outdoor recreation or hospitality operations, or within the service industry
Certification and/or additional training in Human Resources management, such as SHRM, PHR or SPHR, would be a plus
Understanding of general employee policies and procedures
Good knowledge of employment/labor laws
Excellent knowledge of MS Office programs
Aptitude in problem-solving
Ability to follow through while handling multiple and competing priorities
Excellent presentation, verbal and written communication skills
Confident and persuasive communicator
Excellent active listening and negotiation skills
Hands-on knowledge and use of HR systems and databases
Team and results oriented leadership skills
Demonstrated ability to work closely with management and employees to handle a variety of issues and tasks, including transfers, promotions, performance issues and terminations
Demonstrated ability to conduct group facilitation, coach and counsel employees at all levels
Demonstrated ability to work independently or in teams and manage time effectively.
Demonstrated ability to work professionally with confidential information

Wage/Salary:

The salary range for this position is $55,726 to $80,245. The hiring range for this specific position is $55,726 – $61,298 per year. Final offer will be within the hiring range and will be dependent on qualifications and experience.

The Olympic Authority offers an excellent benefits package that includes paid leave (paid parental, sick, vacation, and personal time); paid holidays; health, dental, and vision insurance; long term disability and supplemental life insurance at preferred rates; participation in the NYS and Local Retirement Systems; and optional participation in NYS Deferred Compensation.

Interested Candidates should email a letter of interest and resume with the subject heading,

“Human Resources Coordinator” to:

[email protected]

Any offer of employment will be contingent upon the completion of a successful background check in accordance with the Olympic Authority’s Background Check Policy:

The Olympic Authority is an Affirmative Action/Equal Opportunity Employer

Area Maintenance – Maintenance Assistant 2

Job Summary:

Be a part of the essential team that maintains the iconic sports and recreating venues in Lake Placid! The area maintenance team supports the day-to-day operations of buildings, grounds, competition and recreational facilities at Mt Van Hoevenberg and the Olympic Jumping Complex. Work as a team with other venue departments to ensure safety, functionality and a high level of readiness for both world-class athletes and for the visiting public.

Primary Responsibilities include:

Complete general building and/or area maintenance such as landscaping, snow removal, and equipment maintenance.
Performs landscaping and beautification including planting, weeding, pruning, and plant care.
Assures everything is neat and orderly, especially in public areas.
Assists with cleaning, and light janitorial duties, as needed
Operate and maintain equipment, machinery and systems.
Respond to maintenance issues.
Shows aptitude and initiative in their area of work. Is attentive, focused and engaged.
Routinely produces quality results.
Effectively and positively communicates with supervisor and team.
Capable of leading less experienced staff on assigned tasks or projects.
Acts as shift lead in the absence of supervisor.
Shows engagement in safety culture. Promotes safe work practices amongst the team.

Minimum Qualifications:

Valid driver’s license is required, must be able to lift up to 50 lbs. Ability to follow instructions, read and follow checklists, manuals, safety instructions, operating procedures, and other documentation is required. The candidate will have verbal and written communication skills, a positive attitude and a good work ethic. Must be able to climb a ladder and willing to work in a variety of indoor and outdoor conditions.

Wage/Salary:

This position is identified as a Grade 14 on the ORDA/CSEA schedule with an entry rate of $21.54 per hour. Salary is commensurate with experience. The Olympic Authority offers an excellent benefits package that includes paid leave (sick, vacation, and personal time), paid holidays, health, dental, and vision insurance, participation in the NYS and Local Retirement Systems, and participation in NYS Deferred Compensation, as defined under the CSEA contract.

Interested candidates should email a letter of interest and resume with the subject line

“Area Maintenance” to: [email protected]

Any offer of employment will be contingent upon the completion of a successful background check in accordance with the Olympic Authority’s Background Check Policy:

The Olympic Authority is an Affirmative Action/Equal Opportunity Employer

Hill Maintenance Staff

Be a part of the essential team that prepares and maintains the world cup level ski jumping hills at the iconic Olympic Jumping Complex in Lake Placid! The general maintenance team supports day to day operations, working as a team with the other venue departments to ensure a high level of readiness for both world class athletes and for visiting general public. In the winter months tasks include snow removal, snow making, snow and ice preparation on the ski jumping hills as well as event preparation and set up. Additional responsibilities include general grounds keeping, maintenance projects and improvements around the venue.

Desired skills of the position include but are not limited to; good knowledge of tools, equipment, machinery, carpentry, plumbing and rigging.

Successful candidates will perform a variety of jobs including minor laboring tasks, general maintenance, as well as operation of a wide array of equipment including, but not limited to, front-end loaders, road-graders, tractor mowers, and snowplows. Nights, weekends and holiday work will be required. Applicants should have at least one year’s experience related to the above and possession of a valid/clean New York State Driver’s License. Classified as Maintenance Assistants with an entry rate of $19.99 per hour, plus benefits as defined under the CSEA contract. Premium pay for evening/night work as well as work on holidays. Pay is commensurate with skills and experience.

Interested candidates should send a resume to:

Kyle Penny

[email protected]

The Olympic Authority is an Affirmative Action/Equal Opportunity Employer.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Office of Employee Relations at (518) 474-6988 or via email at [email protected]

Building Maintenance – General Maintenance

The Olympic Regional Authority (Olympic Authority) manages and operates a variety of venues located in the Adirondack and Catskill Mountains in New York consisting of: three alpine skiing venues – Whiteface Mountain in Wilmington, Gore Mountain in North Creek, and Belleayre Mountain in Highmount; the Olympic Sports Complex at Mount Van Hoevenberg in the Town of North Elba, a Nordic cross country skiing, biathlon and home to the Lake Placid sliding center; the Olympic Jumping Complex in the Town of North Elba; and the Olympic Oval and Olympic Center in the Village of Lake Placid including three indoor ice skating rinks, the Olympic Museum, and the Lake Placid Conference Center.

Job Summary: Be a part of the essential team that maintains the iconic sports and recreating venues in Lake Placid! The building maintenance team supports the day-to-day operations of buildings, grounds, competition and recreational facilities at Mt Van Hoevenberg and the Olympic Jumping Complex. Work as a team with other venue departments to ensure safety, functionality and a high level of readiness for both world-class athletes and for the visiting public.

Primary Responsibilities include:

Complete general building and/or area maintenance such as landscaping, snow removal, and equipment maintenance.
Perform light plumbing, carpentry, lighting and electrical maintenance and repairs.
Operate and maintain equipment, machinery and systems.
Respond to maintenance issues.
Other operations and maintenance duties as needed.

Minimum Qualifications: valid driver’s license is required, must be able to lift up to 50 lbs. Ability to follow instructions, read and follow checklists, manuals, safety instructions, operating procedures, and other documentation is required. The candidate will have verbal and written communication skills, a positive attitude and a good work ethic. Must be able to climb a ladder and willing to work in a variety of indoor and outdoor conditions.

Wage/Salary:

This position is identified as a Grade 13 on the ORDA/CSEA schedule with an entry rate of $19.99 per hour. Salary is commensurate with experience. The Olympic Authority offers an excellent benefits package that includes paid leave (sick, vacation, and personal time), paid holidays, health, dental, and vision insurance, participation in the NYS and Local Retirement Systems, and participation in NYS Deferred Compensation, as defined under the CSEA contract.

Interested candidates should email a letter of interest and resume with the subject line

“Building Maintenance” to:

Kyle Penny

[email protected]

The Olympic Authority is an Affirmative Action/Equal Opportunity Employer

Facilities Maintenance – Night Security

The Olympic Regional Authority (Olympic Authority) manages and operates a variety of venues located in the Adirondack and Catskill Mountains in New York consisting of: three alpine skiing venues – Whiteface Mountain in Wilmington, Gore Mountain in North Creek, and Belleayre Mountain in Highmount; the Olympic Sports Complex at Mt Van Hoevenberg in the Town of North Elba, a Nordic cross country skiing and biathlon venue and home of the Lake Placid sliding center; the Olympic Jumping Complex in the Town of North Elba; and the Olympic Oval and Olympic Center in the Village of Lake Placid including three indoor ice skating rinks, the Olympic Museum, and the Lake Placid Conference Center.

Job Summary: Become a part of the facilities maintenance team at Mt Van Hoevenberg and the Olympic Jumping Complex as our night security person. This individual is responsible for ensuring the safety and security of our premises during the evening and night shift.

Primary Responsibilities include:

Monitor and patrol the premises regularly to establish and maintain a security presence.
Control access to the facility.
Conduct routine inspections of buildings and grounds for possible safety and security issues and to observe operational processes.
Respond to alarms, notifications, incidents and emergencies ensuring escalation and reporting to proper individuals or emergency service providers.
Other operations and maintenance duties as needed

Minimum Qualifications: Driver’s license. Proven experience in security operations preferably in similar role or related field, strong knowledge of security procedures, ability to remain calm and respond effectively in a high-pressure situation. Excellent communication skills

Wage/Salary:

This position is identified as a Grade 13 on the ORDA/CSEA schedule with an entry rate of $ 19.99 per hour. The Olympic Authority offers an excellent benefits package that includes paid leave (sick, vacation, and personal time), paid holidays, health, dental, and vision insurance, participation in the NYS and Local Retirement Systems, and participation in NYS Deferred Compensation, as defined under the CSEA contract.

Interested candidates should email a letter of interest and resume with the subject line

Facilities Maintenance- Night Security to:

Kyle Penny

[email protected]

Any offer of employment will be contingent upon the completion of a successful background check in accordance with the Olympic Authority’s Background Check Policy:

The Olympic Authority is an Affirmative Action/Equal Opportunity Employer

Building Maintenance – Cleaner

The Olympic Regional Authority (Olympic Authority) manages and operates a variety of venues located in the Adirondack and Catskill Mountains in New York consisting of: three alpine skiing venues – Whiteface Mountain in Wilmington, Gore Mountain in North Creek, and Belleayre Mountain in Highmount; the Olympic Sports Complex at Mount Van Hoevenberg in the Town of North Elba, a Nordic cross country skiing and biathlon venue and home of the Lake Placid sliding center; the Olympic Jumping Complex in the Town of North Elba; and the Olympic Oval and Olympic Center in the Village of Lake Placid including three indoor ice skating rinks, the Olympic Museum, and the Lake Placid Conference Center.

Job Summary: Join our building maintenance team at Mt Van Hoevenberg and the Olympic Jumping Complex as a cleaner. Cleaners play a critical role in the daily operation and presentation of our lodges and buildings. They will also assist our building readiness department in event set up and tear down throughout the year.

Primary Responsibilities include:

Perform cleaning duties, including sweeping, mopping, vacuuming, dusting, laundry, and sanitizing all areas of the facility.
Ensure restrooms are clean, stocked, and well-maintained.
Set up and break down event spaces according to specific requirements, including arranging tables, chairs, and equipment.
Assist with maintaining inventory of cleaning supplies and equipment, and notifying supervisor when supplies need to be replenished.
Handle basic maintenance tasks such as painting and minor repairs.
Ensure all cleaning and set up tasks are completed efficiently and to a high standard.
Follow safety and sanitation policies and procedures.
Report damage, maintenance issues, or safety hazards to management.
Other operations and maintenance duties as needed.

Minimum Qualifications: Ability to follow instructions, read and follow check lists, manuals and safety instructions, operating procedures, and other documentation is required. The candidate will have verbal and written communication skills, a positive attitude and a good work ethic. Valid drivers license is required. Physically capable of climbing ladders and lifting up to 30 lbs.

Wage/Salary:

This position is identified as a Grade 13 on the ORDA/CSEA schedule with an entry rate of $19.99 per hour. The Olympic Authority offers an excellent benefits package that includes paid leave (sick, vacation, and personal time), paid holidays, health, dental, and vision insurance, participation in the NYS and Local Retirement Systems, and participation in NYS Deferred Compensation, as defined under the CSEA contract.

Interested candidates should email a letter of interest and resume with the subject line

Building Maintenance to:

Kyle Penny

[email protected]

The Olympic Authority is an Affirmative Action/Equal Opportunity Employer

Northern Adirondacks

Southern Adirondacks

Catskills

Current Opportunities

Current Opportunities

Positions Available for Immediate Hire

Sr. Ticket Clerk

General Manager

Human Resources Coordinator

Area Maintenance – Maintenance Assistant 2

Hill Maintenance Staff

The Olympic Authority is an Affirmative Action/Equal Opportunity Employer.

Building Maintenance – General Maintenance

Facilities Maintenance – Night Security

Building Maintenance – Cleaner

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